Beyond the password handoff: Preserving institutional knowledge before an IT departure

Every business has at least one person who knows why things are configured the way they are. Until that knowledge is written down, it belongs to the individual rather than the company. Keeping a simple log of technology decisions turns individual knowledge into a shared reference material and makes leadership transitions far smoother. What access […]

The hidden cost of aging IT: 8 signs to upgrade your systems

Problems with aging IT systems often build up gradually rather than appearing as a single major failure. They can become part of everyday operations, making them easy to overlook until they begin affecting productivity, increasing costs, or creating security risks. Here are eight warning signs that your IT systems may need an upgrade or replacement. […]

How to audit and manage browser extensions before they become a security problem

A browser extension with permission to read and change all your data on every website has roughly the same access to your activity as the browser itself. For individual users, that might be an acceptable tradeoff for a useful tool. For a business PC, it is an access level that deserves the same scrutiny as […]

Is your technology working for your business? Regular reviews help you find out

Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of purchase, but on an ongoing basis as tools evolve, business needs shift, and the threat landscape changes. A regular technology business review is the mechanism that keeps those decisions grounded in current reality rather than […]

How to strengthen your BYOD security

Many businesses are adopting bring your own device (BYOD) policies as more employees work from home. The problem is, if you’re not careful, BYOD can expose your company to major cybersecurity risks, including the following. Loss or theft of devices – Employees often bring their personal devices wherever they go. This means there’s a higher […]

Cisco to predict IT failures using AI

Mark Zuckerberg and Elon Musk are not the only ones dabbling with AI and machine learning. According to Cisco, these technologies might be key to the future of IT system management and business continuity, both of which have grown increasingly complex over the years. Artificial intelligence (AI) and machine learning are extremely useful in helping […]